Refund Policy

Refund Policy

Consumers have a fortnightly right of withdrawal.

Right of Withdrawal

You have the right to revoke this contract within 45 days without giving reasons.

The revocation period is 45 days from the day on which you or a third party named by you who is not the carrier have taken or have taken possession of the last partial consignment or the last item.

In order to exercise your right of cancellation, you must inform us (Ron David Waldkönig, Freihofstrasse 73, 70439 Stuttgart, kontakt@waldkoenig.de, Germany, telephone: 1773362463) of your decision to cancel this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). You can use the attached sample revocation form, which is not, however, mandatory.

In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.

Consequences of Revocation

If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery charges (other than the additional charges arising from your choosing a method of delivery other than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notice of your revocation of this Agreement. For this refund we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the Goods back or until you have proved that you have returned the Goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days. You shall bear the direct costs of returning the goods, which can normally be returned by post. We shall bear the costs of returning the goods which, due to their nature, cannot normally be returned by post. You only have to pay for a possible loss in value of the goods if this loss in value is due to handling them that is not necessary for checking the condition, properties and function of the goods.

Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)

- To Ron David Waldkönig, Freihofstrasse 73 , 70439 Stuttgart, kontakt@waldkoenig.de, Germany

- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)

- Ordered on (*)/received on (*)

- Name(s) of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only for paper communication)

- date

(*) Delete as appropriate.


Revocation Instruction provided with the Trusted Shops Rechtstexter in co-operation with Wilde Beuger Solmecke attorneys.