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FAQ

Order Questions

Q: HOW TO PLACE AN ORDER?

Q: HOW TO USE DISCOUNT CODES

Shipping

Q: HOW MUCH ARE THE SHIPPING COSTS?

Q: WHAT ARE THE DELIVERY TIMES?

Q: HOW DO I TRACK MY ORDER?

Q: I ONLY RECEIVED ONE ITEM FROM MY ORDER. WHERES THE REST?

Payment

Q: WHEN DO I HAVE TO TRANSFER THE MONEY?

Q: WHAT PAYMENT TYPES ARE ACCEPTED?

Trust and Guarantee

Q: ARE YOU FAKE/CHEATERS? I DON'T TRUST YO!

Q: HOW THE 100% SATISFACTION GUARANTEE WORK?

Q: WHERE THE PRODUCTS COME FROM?

Q: WHAT DOES WALDKÖNIG DO WITH MY DATA?

Other Questions

Q: WHAT'S WITH CUSTOM & DUTIES

Q: HOW ABOUT ORDER CANCELLATIONS

Q: I DON'T RECEIVE MY GOODS AFTER A LONG WAITING PERIOD

Q: REFUND POLICY & RETURNS